Team preparing furniture for safe removal

Tommy Removals Health & Safety Policy

Tommy Removals is committed to protecting the health, safety and welfare of our staff, clients and the public during every removal operation. This policy sets out the approach of the Tommy removal company to risk reduction and safe working practices across removal services, storage and transit. Our commitment is to prevent accidents and occupational ill health by establishing clear responsibilities, robust procedures and continuous improvement. The policy applies to all activities carried out by Tommy Removals teams, subcontractors and temporary staff, and reflects the core values of safe, dependable removal services.

Scope and Objectives

The scope of this Tommy Removals policy includes planning, packing, manual handling, vehicle operations, equipment use and workplace behaviour. Primary objectives are to identify hazards, assess and control risks, provide appropriate training, and maintain safe working environments. All employees must follow safe systems of work and report hazards or near misses. Prevention is the principal aim: through effective risk control, we protect health and ensure sustained, high-quality removal service delivery.

Four women with light skin and casual clothing are indoors, smiling and engaged in a conversation while holding medium-sized cardboard moving boxes in a residential setting. The woman on the far left is wearing a blue-and-white patterned headscarf and a white top, holding a box close to her chest. The second woman from the left has long dark hair, a red top, and is smiling as she listens. The third woman has medium-length curly hair and is wearing a white shirt with a red cardigan, holding a box in front of her. The woman on the far right has long brown hair, a light yellow shirt, and is leaning on a cardboard box, also smiling. The background features a plain white wall, suggesting they are in a hallway or living space, possibly preparing for a house move in the UK. The scene exemplifies friendly interaction during a house removals process, with the women engaged in packing or unpacking activities, supported by Tommy Removals’ professional services. Natural lighting illuminates the scene, emphasizing the positive atmosphere associated with residential relocations in the local area near [POSTCODE] or [TOWN].

Roles and Responsibilities

Responsibility for health and safety lies with management and every team member of the Tommy movers workforce. Managers will implement, monitor and review safety arrangements while crew leaders and drivers will ensure safe day-to-day operations. Employees are required to take reasonable care for their own safety and that of others, to use provided equipment correctly and to participate in safety training. The Tommy Removals policy emphasises shared responsibility and clear accountability to maintain safe removal practices.

Risk Assessment and Control Measures

Risk assessments will be carried out for all removal tasks to identify hazards such as manual handling, slips, trips and falls, vehicle loading and unstable items. Control measures include job-specific safe systems of work, use of mechanical aids, and appropriate PPE. The Tommy removal services approach uses hierarchy of control: eliminate hazards where possible, substitute and isolate risks, and use engineering and administrative controls before relying on PPE. Records of assessments and controls will be maintained and regularly reviewed.

The image shows a living room interior filled with numerous cardboard moving boxes of various sizes, some open with packing paper and household items inside, stacked on a cream-colored rug on the floor. In the background, there is a grey fabric sofa partially visible, with a folded blanket draped over the armrest. To the right of the sofa, a small potted green plant sits on top of a box, adding a touch of foliage to the scene. The walls are covered with beige curtains, allowing soft, natural light into the room. The boxes are arranged densely, suggesting an ongoing house move, with household items such as cushions, and some small furniture pieces visible among the packing materials. The setting appears inside a residential property in the UK, likely near Tommiy Removals’ service area, preparing for a house relocation or clearance, capturing the typical stage of packing during a household move.

Training, Competence and Supervision

Training is central to the Tommy Removals Health & Safety strategy. All staff will receive induction, manual handling and vehicle safety training relevant to their roles, and refresher sessions at planned intervals. Supervisors will ensure competence through on-the-job coaching and formal checks. Competence includes knowledge of safe lifting techniques, secure packing, correct use of equipment, and understanding of emergency procedures. Training records will be kept to demonstrate ongoing capability within the Tommy removal company.

Equipment, Vehicles and Maintenance

All equipment and vehicles used by Tommy Removals shall be maintained to a high standard and inspected routinely. Mechanical aids such as trolleys, hoists and restraints must be used where appropriate to reduce manual handling risks. Vehicles will be correctly loaded and secured, with drivers trained in safe driving and load safety. Maintenance schedules and defect reporting procedures ensure that equipment remains serviceable and safe for removal operations.

Operational Safety and Safe Systems

Planning is essential to safe removal work. Pre-job planning includes site inspections, route assessments, and identification of access issues or environmental hazards. A safe system of work will be documented for complex or high-risk moves, and emergency arrangements will be established for unforeseen events. Communication between crew, clients and site contacts is required to manage risks and maintain service continuity. The Tommy movers code requires adherence to safe practices at every stage of a job.

A young man and woman are seated on the floor of a bright, empty room with a white background, surrounded by a variety of cardboard moving boxes in different sizes, some stacked and some open. The man, wearing a grey t-shirt and dark jeans, is sitting cross-legged, smiling and looking slightly upwards. The woman, dressed in a blue checkered shirt and grey jeans, is sitting with legs extended, leaning back slightly, and looking to the side with a gentle smile. Nearby, there are packing materials including rolled-up newspapers, a white ceramic mug, and a few sheets of paper, indicating they are in the process of packing or unpacking. The scene suggests a professional house removal or relocation scenario, with natural and soft lighting, emphasizing an organized and controlled environment typical of a reputable removals service in the UK, possibly in the vicinity of [POSTCODE], [TOWN]. The overall setting reflects an interior space ready for moving day, with a focus on household furniture and personal belongings, including cardboard boxes used for safe transport of items during a house move, with Tommy Removals providing the service.

Incident Reporting and Investigation

All accidents, incidents and near misses must be reported promptly using the Tommy Removals reporting processes. Investigations will identify root causes and corrective actions to prevent recurrence. Findings will be shared with staff and incorporated into training and risk assessments. Lessons learned will contribute to continuous improvement of the Tommy Removals policy and operational procedures, strengthening our safety culture over time.

A young couple sitting on a polished wooden floor in a bright, spacious room, surrounded by stacked cardboard boxes of various sizes that are sealed with packing tape, indicating they are in the process of moving. The woman has long blonde hair and is wearing a red long-sleeved top and dark jeans, while the man has short dark hair and is dressed in a light blue T-shirt and dark jeans. Both are smiling and giving a thumbs-up gesture, conveying a positive atmosphere during their house removal. The background features a plain white wall, and the scene suggests an indoor residential setting typical of a house in the UK, possibly in [TOWN] or nearby, with natural daylight illuminating the space. The presence of packed boxes and the relaxed, cheerful expressions reflect the context of house removals and relocation services provided by Tommy Removals, capturing a moment of progress in the moving process.

Commitment, Review and Continuous Improvement

Management and staff at Tommy Removals are committed to ongoing review and improvement of health and safety performance. Regular audits and reviews of the Tommy Removals Health & Safety framework will measure compliance and effectiveness. Employee consultation is encouraged to develop practical solutions and enhance workplace wellbeing. By embedding safety into everyday practices and valuing open communication, the Tommy removal services team will maintain a resilient, professional approach to protecting people and property.

Key Procedures and Safe Practices

The following practices are integral to the policy:
  • Use of appropriate lifting techniques and mechanical aids for heavy items;
  • Correct use and storage of PPE and safety equipment;
  • Pre-job site assessments and vehicle load checks;
  • Clear communication and supervision on complex operations;
  • Immediate reporting of hazards, defects and incidents.
These procedures support consistent, safe working across all Tommy Removals activities.

Health and Welfare

Health promotion, rest breaks and welfare facilities are part of this policy. Employees are encouraged to report health concerns that may affect safe working. The Tommy removal company recognises that worker wellbeing contributes to safer operations and better service outcomes. First aid arrangements and emergency contact protocols will be maintained at all sites and on vehicles.

Policy Review and Responsibility Statement

This Health & Safety policy will be reviewed periodically and updated to reflect operational changes, regulation developments and lessons from incidents. The senior management of Tommy Removals endorse this policy and require all staff to comply fully. By working together and following the measures set out here, we will deliver reliable removal services while protecting the health and safety of everyone involved.

Tommy Removals

Effortless removals in London trusted for reliable, stress-free moving services.

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